In assisting Hannah, what is the best first step when she mentions feeling "different" now?

When Hannah mentions feeling "different," the most effective first step is to request her to describe her feelings. This approach allows for an open dialogue where she can express her thoughts and emotions in her own words. By understanding her feelings, you can gain insight into her experiences and how her condition may be impacting her daily life and self-perception.

Asking her to describe her feelings creates a safe space for communication and shows that you are actively listening and care about her emotional well-being. It can also lead to identifying specific areas she may need help with, whether it’s related to her diabetes or other challenges she may be facing.

Inquiring about her diabetes knowledge or her friends, while valuable, may not address her emotional state directly. Additionally, advising her to talk to a counselor is important, but ensuring she feels comfortable articulating her feelings should come first before considering that option. Prioritizing her emotional expression can lay the groundwork for any further support she may need, whether from healthcare professionals or peers.